MoonoAI answers your phone and your website chat in seconds, in your own words. It qualifies the lead, books the appointment, and files everything in one place.
14-day free trial · No credit card
Northside Heating & Cooling
Inbound call · (415) 555-0192
Ringing · 6:42 PM
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Real AI voice demo · voiced by gpt-realtime-2.1 and gpt-4o-mini-tts · fictional business and caller
They share the same knowledge, the same qualifying questions and the same calendar, so a customer meets the same business whichever way they arrive.
AI Voice Agent
Inbound and outbound. It handles the first conversation, hands over to your team the moment someone asks for a human, and leaves you a transcript and a summary either way.
AI Chat Agent
People ask real questions long after you have closed. The chat agent answers them from your approved knowledge, works out what they need, and takes their details before they leave the page.
The same sentence, rendered by the models your agent actually runs on: OpenAI’s gpt-4o-mini-tts and Google’s Gemini Flash TTS. Not an impression of the product. The product.
Three steps, and your team does none of them. This is the whole loop, every time someone gets in touch.
01 · It answers
Someone calls your number or opens your website chat. MoonoAI picks up straight away and answers from the business knowledge you gave it: your services, your prices, your policies.
02 · It qualifies
What they need, where they are, how soon, and how to reach them. It asks in conversation, and the answers arrive as a scored lead instead of a note you have to retype.
03 · It books
Only your real availability is offered: your hours, your buffers, your notice window. The transcript, the score and the appointment land together in your workspace.
Three settings decide what your agents say, when they may book, and when a caller reaches a person. You can change any of them in a minute.
Load your services, prices, policies and FAQs. When something is not in there, the agent says so rather than inventing an answer.
Your hours, your buffers, your notice window. The agent can only put forward a slot you would have accepted yourself.
Messages, calls, transcripts, the score and the appointment, all attached to one customer for whoever picks it up next.
Agent settings
LiveEvery one of these is a setting in your workspace, not a support ticket.
Every workspace begins with 60 credits for 14 days, with no card. Credits cover both channels: a chat reply costs a fifth of a credit, and voice is billed by the connected minute.
$29/month
125 voice minutes or 1,250 chat replies
250 credits · 1 seat
$100/month
500 voice minutes or 5,000 chat replies
1,000 credits · 2 seats
$200/month
1,100 voice minutes or 11,000 chat replies
2,200 credits · 5 seats
$400/month
2,400 voice minutes or 24,000 chat replies
4,800 credits · 15 seats
Voice minutes shown at the base engine rate, chat replies at the standard model rate. Faster voice engines and the more capable chat models use more credits. See the full comparison
It holds a normal conversation — it listens, it interrupts politely, and it hands over to a person the moment someone asks. The call at the top of this page is the honest answer: it is voiced by the same model your agent speaks with, so play it and judge for yourself.
It answers from the knowledge base you build — your services, prices, policies and FAQs. When a question falls outside that, it says it will get someone to follow up rather than guessing.
Businesses where a missed call is a lost customer: real estate and property management first, and home services, auto services, salons and spas.
It takes the first response and the admin around it: answering at midnight, asking the same five questions, writing the notes up. Your team keeps the conversations where a person actually changes the outcome.
A phone number to forward, or a new one from us, and a few minutes to tell the agent about your business. New workspaces get a 14-day trial and 60 credits, with no card.
Give them an answer instead of a voicemail, and give your team a qualified lead instead of a missed call.
14 days free · No credit card
A desktop app for macOS and Windows, and a home-screen app on iPhone and Android, with the same account and the same data on all of them.